Responsible Gambling
Gambling should be entertainment, not a way to make money. If it stops being fun or starts affecting your life, take a break and seek support.
18+ only. If you feel at risk right now, contact the National Gambling Helpline (GamCare): 0808 8020 133 (UK, free & confidential), or the Samaritans: 116 123 (24/7).
Set safer play boundaries
- Set a budget: Decide a maximum spend you can afford to lose.
- Set time limits: Use alarms and avoid long sessions.
- Avoid chasing losses: Treat losses as the cost of entertainment.
- Don't mix gambling with alcohol/drugs: This increases impulsive choices.
- Take breaks: Regularly step away, especially after wins or losses.
Firelegends note (social casino)
Firelegends is designed for entertainment and uses virtual coins/chips only. There are no deposits, withdrawals, or prizes of monetary value. Even so, game-like spending habits can become unhealthy—use the guidance above and reach out for support if needed.
Use operator safer gambling tools
Most UK-facing operators provide tools such as:
- Deposit limits (daily/weekly/monthly)
- Loss limits and wager limits
- Time-outs (short breaks)
- Self-exclusion (longer blocks)
- Reality checks (session reminders)
Know the warning signs
- Spending more than you planned or hiding gambling from others
- Borrowing money or using credit to gamble
- Feeling anxious, irritable, or low when not gambling
- Chasing losses or needing bigger bets for the same excitement
- Impact on work, relationships, or sleep
Self-exclusion in the UK
If you want a longer break, consider using official self-exclusion tools like GAMSTOP (online gambling self-exclusion for Great Britain). For local in-venue exclusions, ask venues about their programmes.
Visit our Help & Support page for direct links to services and additional resources.
Protecting others
If you're supporting a friend or family member:
- Focus on listening and avoiding blame
- Encourage professional help and safer gambling tools
- Set clear boundaries around money
- Seek support for yourself too (many services help affected others)
Support organisations
Need help now? Go to Support resources for phone numbers and trusted UK organisations.
